SocialArmor protects your reputation with real people that monitor and respond to negative social content.
The most robust reputation management service in the industry, SocialArmor improves your social presence.
Live people will ensure a fast, professional response to negative posts/reviews. Customers are happiest when they feel that their issues are important to you, and that you are taking immediate action to assist them. Time is of the essence.
Retain current customers by making sure that they are heard and answered, quickly and efficiently, with a live response. Let nothing fall through the cracks, and turn negatives into positives.
Many of your prospective clients will look to your social media profiles, and if they see that you are taking care of your customers, they will be much more likely to want to be your customer too. If not, they are much more likely not to ever be your customer.
Your customers are voicing their opinions on social media for everyone to judge, and that means you need to be there too so that you can defend yourself by turning unhappy customers into happy ones. You need to proactively monitor social properties so that you can react fast and turn negatives into positives, but that takes time and effort. SocialArmor agents monitor social media for negative activity, which allows you to respond quickly to issues, keeping existing customers happy, and winning the hearts and minds of prospective clients.
The SocialArmor reputation management is more than just reports and alerts, our live monitoring and response process ensures that your customers are not left hanging so that you can retain their business, and prospective clients can see that you take care of your customers quickly.
Lower Defection Rates
Win Potential Prospects
Improve Customer Satisfaction
Earn More Positive Reviews
Live Monitoring
Fast Live Response
Useful Analytics
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DealerCraft is committed to providing the highest quality solutions available for automobile dealers.
Contact us today to learn more about our solutions.